Open the door. Send the invoice. Drive to the next one.

Put the lockout on the calendar, build the invoice from your saved services at the door, and collect before you leave the porch. Rekeys, installs and property-manager work all sit on one schedule.

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  • No credit card
  • No contracts
  • Unlimited users

In short

FieldFlow is field service management software for 1–5 person trades businesses: scheduling, estimates, invoices, payments, customers and the books in one app for the owner and the crew. It costs $19/month for the whole business, with unlimited users and every feature included, and starts with a 90-day free trial with no credit card. It runs in a web browser on a computer or a phone, at app.fieldflowusa.com; the phone app for iPhone and Android is coming to the App Store and Google Play. Below: how it handles locksmith work, from the first call to the payment, and a day of it in the app.

FieldFlow facts, on one page

Sounds familiar?

  1. The call comes in while you are on another door.

    The schedule is whatever is on a sticky note in the van.

  2. You did the work, and the invoice is a text to yourself.

    At the end of the day, six small invoices are one hour of typing.

  3. The landlord's rekeys come in batches.

    Four units on Tuesday, six on Friday, and no record of which keys went to whom.

Built for the doorstep, not the desk.

Short jobs, many of them, and money you want before you leave. The calendar, the invoice and the pay link are shaped around the next door.

Payments

  • Paid on the porch

    Text the pay link from your phone, and the customer pays by card or bank transfer while you test the new lock. The invoice marks itself paid.

  • Property managers pay by bank transfer

    Bank transfer on a batch invoice costs 1.1% or less. Send the manager the invoice with the pay link instead of chasing a check.

  • Cash, logged

    Plenty of lockouts end in cash. Log it against the invoice at the door, with no card fee on it, so the books match your pocket.

Schedule & dispatch

  • The day, in slots

    Book the rekey at 10 and the install at 2 around the lockouts. Drag a visit to another tech when he is closer, and it is on his phone when he looks.

  • Reminders before you arrive

    With reminders on, the customer for a scheduled job gets an email the day before and again about an hour ahead, so someone is home with the key to the old lock.

  • Recurring accounts

    A property manager's monthly lock check or a business's yearly master-key audit can repeat on its own, so you don't depend on remembering it.

Also in FieldFlow

Invoicing & estimates

Lockout, rekey, deadbolt: tap the saved items at the door and the invoice is ready before you leave.

  • Saved services
  • Estimates for the bigger jobs
  • Invoice with the job still open

Customer database

Brand, keyway, cylinders, rekey dates and which units are on the account, in the customer notes.

  • The locks, on the profile
  • Photos on the job
  • Many units, one account

Team management

Each tech sees his own calls and logs his own hours. A second van adds no seat fee.

  • Each tech, his own calls
  • Hours per job
  • No seat fee for the second van

Accounting

Blanks, key machines, fuel and mileage: receipts filed in seconds and a P&L ready in April.

  • Blanks and hardware, filed
  • Mileage and fuel
  • The week, on the dashboard
See all features

A day with FieldFlow as a locksmith

A lockout, a rekey and an install, with each one invoiced and paid on the doorstep.

  1. Open the day.

    A rekey at 10, a deadbolt install at 2 and two open slots between them. The tech riding in the second van sees his own list.

  2. A lockout, scheduled for now.

    Add the customer, book the visit into the open slot and drive. The address and notes are on your phone before you hit the road.

  3. The door is open.

    Tap the saved lockout and service call items and send the invoice with its pay link. She pays on the porch before you are back at the van.

  4. Four units, rekeyed.

    A landlord's turnover. The account notes list which units are done. Photograph the new cylinders, build one invoice and send it with a pay link by bank transfer.

  5. A deadbolt install.

    The quote was approved on your phone last night. Install it, convert the estimate to an invoice, and the customer pays with the card in her hand.

  6. Blanks run.

    Photograph the supplier receipt at the counter, filed under Materials & Supplies. The dashboard has the week's collected total.

  7. Van parked.

    Every call has an invoice, the hours are logged, and tomorrow's rekeys are on both phones.

Questions locksmith owners ask.

Can I invoice a lockout at the door?
Yes. Add the customer, create the job and build the invoice from your saved services on your phone. Text the pay link from your own phone, and the customer pays by card or bank transfer. See how payments work
Does FieldFlow dispatch the nearest tech?
No. FieldFlow does not do route optimization or GPS tracking. You choose who takes the call and can reassign it to another tech in a tap. See scheduling
Can I keep a property manager's buildings on one account?
Yes. Keep the manager as one customer and list the buildings and units in the notes. Import your existing list from a spreadsheet or your phone contacts. See the customer record
Can I log cash?
Yes. Log cash or a check against the invoice and it reads Paid with no processing fee on it.
What does it cost for a few techs?
$19 a month for the whole business, with unlimited users. There is a 90-day free trial and no card is needed to start. See pricing

Also built for Garage Door Repair, Handyman and Electrical.

Everything included

Both vans and the person on the phones, on one $19/month.

Price
$19/month
Users
Unlimited
Free trial
90days
Start your 90-day free trial

No credit card required

Paid before you leave the porch.

$19/month for the whole crew. Every feature included. No contracts, no card to start.

Start your 90-day free trial

On Housecall Pro? See the math