Dry carpets, paid invoices, and a van that never idles.
Book each room-count job in its time slot, keep your property-manager and office accounts repeating on their own, and send the invoice with a pay link before the extractor is back in the van.
- No credit card
- No contracts
- Unlimited users
In short
FieldFlow is field service management software for 1–5 person trades businesses: scheduling, estimates, invoices, payments, customers and the books in one app for the owner and the crew. It costs $19/month for the whole business, with unlimited users and every feature included, and starts with a 90-day free trial with no credit card. It runs in a web browser on a computer or a phone, at app.fieldflowusa.com; the phone app for iPhone and Android is coming to the App Store and Google Play. Below: how it handles carpet cleaning work, from the first call to the payment, and a day of it in the app.
FieldFlow facts, on one pageSounds familiar?
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Three jobs in a day, one of them 40 minutes from the others.
You stitched the order together by phone, and one customer got a late arrival.
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The property manager's move-out cleans are in a spreadsheet.
Every vacant unit is a new text to find, and the invoices pile up at month end.
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The stain was there before you showed up.
You think so. You don't have a photo.
Built for the van, the stain and the repeat account.
Residential jobs priced by the room, commercial accounts that come back every month, and a crew that needs the address and the notes before they pull up.
Schedule & dispatch
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Jobs in their time slots
Put the living-room-and-hall job at 9 and the whole-house clean at 1. The week view shows what is where, and a drag moves a job to the next open window.
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Office and lobby accounts on repeat
Set the dental office to repeat every month, or the apartment hallways every quarter, once. Each visit shows up on the calendar without you booking it again.
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Reminders before you arrive
With reminders on, the customer gets an email the day before and about an hour ahead, so the furniture is moved and the pets are put away.
Invoicing & estimates
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Per-room items, saved
Room, hall, stairs, upholstery, pet-odor treatment and scotchgard: save each with its price and tap them in at the door. The customer sees every line.
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Estimates for the big ones
Quote a whole-house clean or a flooded basement as an estimate, with photos, and the customer approves it on your phone before you unload the extractor.
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One invoice per account, not per visit
For a monthly commercial client, draft the invoice from the repeating job's template when the visit is completed, check it, and send it with its pay link.
Also in FieldFlow
Customer database
Fiber, stains, pets and which units are on the account, in the customer notes, with the photos from the last visit.
- Stains, photographed
- The carpet, on the profile
- Accounts with many units
Payments
Pay link from your phone, ACH for accounts, and email reminders on anything past due.
- Paid while it dries
- Bank transfer for the accounts
- Follow-ups on slow payers
Team management
Each tech sees his own jobs and logs his own hours. A second van adds no seat fee.
- Each tech sees his day
- Hours per job
- No seat fee for the second van
Accounting
Solution, fuel, a new extractor: receipts filed in seconds, with the P&L current all month.
- What the van earns
- Solution and supplies, filed
- Mileage and fuel
A day with FieldFlow as a carpet cleaner
Two houses, a monthly office account and an estimate, with the invoices sent before the van is parked.
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The day in the van.
Two homes, then the dental office that repeats on the first of the month. Addresses, customer notes and time slots are on your phone, and your second tech sees his own list.
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A living room and a hallway.
Photograph the wine stain on the way in. The notes say wool, and not to use the heavy solution. Clean it, shoot the after, and the pair is on the job.
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Invoice before the extractor is packed.
Tap the saved room items, add the hallway, and send the invoice with its pay link. She pays from the couch while the carpet dries.
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Whole-house clean, on an estimate.
She wants six rooms and the stairs. Build the estimate from the saved items, show it at the door, and she approves it on your phone. It is on Friday's schedule before you leave.
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The dental office, after hours.
The visit repeats on its own, so it was already on the calendar. Your tech marks it complete and the invoice is drafted from the job's template.
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A call about a pet stain.
Drag tomorrow's afternoon around, book the visit and add the notes while they are fresh. With reminders on, the customer gets an email before you arrive.
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Van parked.
Three visits done, the hours are logged per person and the solution receipt is filed. Tomorrow is on both phones.
Questions carpet cleaning owners ask.
Can I keep a monthly commercial account on repeat?
Can I price by the room?
Can I keep photos of stains before I start?
Can my customers pay by bank transfer?
What does it cost for two vans?
Also built for Cleaning, Window Cleaning and Pressure Washing.
Everything included
Both vans, the helper and the person on the phones, on one $19/month.
- Price
- $19/month
- Users
- Unlimited
- Free trial
- 90days
No credit card required
Dry carpets, paid invoices.
$19/month for the whole crew. Every feature included. No contracts, no card to start.
Paying Jobber per user? See the math