The deposit is in before the pallets are ordered.

Measure the room, build the estimate from your saved materials and labor, get it signed on your phone, and have the deposit paid before the supplier hears from you. Then keep the install days on one schedule.

  • No credit card
  • No contracts
  • Unlimited users

In short

FieldFlow is field service management software for 1–5 person trades businesses: scheduling, estimates, invoices, payments, customers and the books in one app for the owner and the crew. It costs $19/month for the whole business, with unlimited users and every feature included, and starts with a 90-day free trial with no credit card. It runs in a web browser on a computer or a phone, at app.fieldflowusa.com; the phone app for iPhone and Android is coming to the App Store and Google Play. Below: how it handles flooring work, from the first call to the payment, and a day of it in the app.

FieldFlow facts, on one page

Sounds familiar?

  1. You ordered the hardwood on a handshake.

    Then the customer changed her mind about the stain, and the material is yours.

  2. The estimate was a number in a text message.

    Square feet, underlayment, trim, haul-off and labor are in your head, and the customer remembers a lower total.

  3. Day one is demo, day two is install, day three is trim.

    The crew's plan lives in a thread, and the delivery is Wednesday for a job that starts Tuesday.

Built for the install, not the showroom.

A job priced by the square foot, material that has to be ordered, and three days of work that need a crew and a plan. The estimate, the deposit and the schedule are shaped around that.

Invoicing & estimates

  • Estimates by the square foot

    Save the flooring, underlayment, transitions, baseboard, demo and haul-off as items with their prices. Set the quantity at the kitchen table and the total is there.

  • A deposit when she signs

    The customer signs on your phone, and signing creates the deposit invoice. The signed page offers Pay deposit, so the material is paid for before you order it.

  • Extra work on its own estimate

    She wants the hallway done too. Write it as a new estimate, which she signs, and convert it to an invoice when it is done. The first estimate stays as signed.

Payments

  • The bank transfer on a big floor

    On a whole-house floor the card fee is 3.2% plus 30 cents. Offer the bank transfer at 1.1% or less and the difference stays with you.

  • The balance when the last board is down

    Text the pay link from your phone at the walkthrough. The customer pays from the new floor, and the invoice marks itself paid.

  • Checks, logged

    Many homeowners write a check for the balance. Log it against the invoice at the door so the balance reads right.

Also in FieldFlow

Schedule & dispatch

Demo Monday, install Tuesday, trim Thursday: drag the days when the delivery slips, and the crew sees the new ones.

  • Demo, install and trim as visits
  • Measure visits on the same calendar
  • Crews get the job

Team management

Installers see their jobs and notes, log their hours per day, and subs get an email when you assign them.

  • Installers see jobs, not prices
  • Hours across a three-day job
  • The tile sub, in the same system

Customer database

Square feet, subfloor, species, stain, the leftover boxes in the garage and the photos, on the customer.

  • The room specs, on the profile
  • Photos of the subfloor
  • Access and pets, in the notes

Accounting

Every supplier receipt photographed and filed, and the P&L stays current for your accountant.

  • Material receipts, filed
  • What the floor cleared
  • QuickBooks from the web
See all features

A day with FieldFlow as a flooring installer

A measure, day two of an install and a repair, with the next deposit paid before lunch.

  1. Day two of the hardwood.

    The schedule has the install on Maple Street, a measure at noon and a repair at 3. Your installer sees the same job on his phone, with the address and the customer notes.

  2. The install is rolling.

    The timers are running on two phones. The customer notes say the dog stays in the back room, and nobody had to call you to ask.

  3. A measure for a kitchen.

    Measure, photograph the subfloor and build the estimate from your saved items: vinyl plank, underlayment, transitions, demo, haul-off. She signs on your phone and the signing creates the deposit invoice.

  4. The deposit, before you order.

    Text her the deposit link from your phone. She pays from the kitchen, and you place the supplier order with the money in hand.

  5. A cupped board.

    The profile shows the species, the stain and the install date from two years ago. Fix it, build the service call invoice from saved items and send the pay link.

  6. The supply house.

    Pick up the trim and photograph the receipt at the counter, filed under Materials & Supplies. The dashboard has this week's collected total next to what the week has cost.

  7. Day two, done.

    Installer marks the day complete and stops his timer. Tomorrow's trim day is on both phones, and you made no calls to put it there.

Questions flooring owners ask.

Can I collect a deposit before I order the flooring?
Yes. Send the estimate with a deposit amount. When the customer signs, FieldFlow creates the deposit invoice and the signed page offers Pay deposit. See estimates and deposits
What if the customer adds a room after signing?
An approved estimate can't be edited, so the extra room goes on its own estimate. The customer signs it, and you convert it to an invoice when the work is done.
Can I schedule a multi-day install?
Yes. Put each day of the job, such as demo, install and trim, on the calendar as its own visit under one job, and drag a day when the delivery slips. See scheduling
Can my subcontractors use it?
Yes. A subcontractor gets an email with the job when you assign him, and sees his own jobs in the phone app. Subcontractors see the job notes rather than the customer notes.
What does it cost for an install crew?
$19 a month for the whole business, with unlimited users. There is a 90-day free trial and no card is needed to start. See pricing

Also built for Renovations, Construction and Painting.

Everything included

The installers, the tile sub and the one who runs estimates, on one $19/month.

Price
$19/month
Users
Unlimited
Free trial
90days
Start your 90-day free trial

No credit card required

The deposit first. Then the floor.

$19/month for the whole crew. Every feature included. No contracts, no card to start.

Start your 90-day free trial

Still on QuickBooks and a whiteboard? See how they fit