The last repair, from under the washer.
Diagnostic, part, labor, trip charge, on the invoice before you stand up. The part you replaced in March is on the profile when the dryer makes that noise again.
- No credit card
- No contracts
- Unlimited users
Sounds familiar?
The dryer you fixed in March is "making that noise again."
Which part did you replace? The receipt is in a truck somewhere.
Diagnostic fee, part, labor, trip charge. Four things to remember on every ticket.
Forget one and it's free.
A part came in early and your afternoon just reshuffled.
Two customers need to know, and you're under a washer.
Built for under the washer, not behind a desk.
The model number, the last repair, and the invoice, on your phone while you're on your back in a laundry room.
Customer database
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The last repair, on file
Open the customer and see the evaporator fan you replaced in October, the invoice, and the photo of the model tag. No guessing at the door.
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Make, model, serial
Note the make, model, and serial of every machine you touch, plus the warranty date and the gate code. Your tech reads it on the way over and brings the right board.
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Photos of the model tag
Snap the model tag and the error code and attach them to the job. Next visit, the part number is on your phone, not on a sticky note.
Payments
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ACH for the big tickets
A compressor job on a card costs you the fee. Offer ACH at about 1.1% instead; it lands in your bank through Stripe the same way.
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Text-to-pay from upstairs
The homeowner is at work and the tenant let you in. Text the link, she pays from her desk, and the invoice marks itself paid before you're down the stairs.
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Cash, check, or Venmo, logged
The customer wants to Venmo you for the igniter. Show her the QR code, log it against the invoice, and the balance reads zero in the app.
Also in FieldFlow
Schedule & dispatch
The part came in early: drag the call to today, and both customers' appointments update on your tech's phone.
- Calls on a calendar
- Recurring commercial work
- Your tech gets the call
Invoicing & estimates
Service call, part, labor: saved items, so the invoice is done in the kitchen and the follow-up sends itself.
- Parts and labor, saved
- Estimate to invoice, one tap
- Reminders that send themselves
Accounting
The parts run is on the P&L the moment you photograph the receipt. Real-time profit, tax-ready reports.
- Profit by the week
- Receipts at the parts counter
- Miles and Schedule C
Team management
Your second tech sees his calls and model notes, not your pricing, and adding him costs nothing a month.
- Techs see calls, not margins
- Hours on every call
- The new hire is free
A day with FieldFlow as a appliance tech
Five service calls, a parts run, and a warranty job, with the invoices done before the van is parked.
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Loading the van.
Open the app over breakfast. Five calls are on the sheet with the model numbers from the last visit, so the boards and belts you'll need go in the van before you leave.
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Fridge not cooling.
The profile says you replaced the evaporator fan here eight months ago, and the model is on the tag photo. Different problem this time, but you walk in knowing the machine.
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Bad compressor, paid.
Tap Create Invoice, add Compressor replacement and Refrigerant recharge from your saved items, and the total figures itself with tax. Text the link. $485 paid before you close the panel.
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Parts run.
Snap the distributor receipt at the counter: $127 for a control board and a dryer element, filed under Parts. The dashboard reads $1,650 collected this week, with the parts already subtracted.
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Warranty oven.
Her oven is still under the manufacturer's warranty. Pull the model and serial from her profile, photograph the failed igniter, and note the claim details on the job. The paperwork exists before you leave the kitchen.
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Your tech finishes early.
He marks the washer call complete and stops his timer. A dryer call comes in two streets over, so you assign it to him in one tap. The address and the dryer's model number are on his phone.
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Van parked, day closed.
Five calls, $1,920 collected, Stripe sending it to your bank. Tomorrow's calls and their model numbers are already on your tech's phone. Nothing to write up tonight.
Everything included
You and every tech you send out, on one $19/month.
- Price
- $19/month
- Users
- Unlimited
- Free trial
- 90days
No credit card required
Compressor swapped and paid before you pack up.
$19/month for the whole crew. Every feature included. No contracts, no card to start.
Start your 90-day free trial