Delete your FieldFlow account

In the app

Sign in to the FieldFlow app on your phone or at app.fieldflowusa.com, open Settings › Account and choose Delete.

• Business owners: deleting your account deletes your business for everyone on your team. Type your business name to confirm.
• Team members: choose Leave and delete my account. You leave the business and your login and personal details are deleted. The jobs, notes and hours you logged stay with the business you worked for.

By email

Can't sign in? Email hello@fieldflowusa.com from the address you sign in with and tell us your business name. We confirm it's you, then delete the account the same way.

What happens when an owner deletes

• The business closes right away: you, your team and your clients lose access, client links stop working, and nothing more is sent to your clients.
• Your FieldFlow subscription is canceled the same day. You are not charged again and nothing is refunded.
• For 30 days you can change your mind: sign in and choose Restore.
• After 30 days we permanently delete the business and everything in it — clients, jobs, estimates, invoices, payment records, photos and files — and every login on the team.
• Keeping your own tax and payment records is up to you. Download all your data first from Settings › Account — clients, jobs, job notes, estimates, invoices, payments, expenses, your price book and team as spreadsheets, a PDF record of every issued document, the copies your clients signed, and your job photos and receipt images. You can still download it during the 30 days.
• Your Stripe account, its payment history and your payouts stay yours; FieldFlow just stops using it. QuickBooks is disconnected.
• Copies the app kept on your team's phones stay on those phones until each person signs out or removes the app.

Not ready to delete? You can pause instead: you pay nothing, the account turns read-only, and nothing is deleted while it's paused.